Coronavirus: City updates and tips


Minnesota Department of Health hotline:


The Minnesota Department of Health has a hotline for questions the general public has about COVID-19, Monday–Friday, 7 a.m.–7 p.m. at 651.201.3920.

Get tips on coping with the stress and helping others.

City parks and playgrounds

Parks and trails remain open, but the city asks that you respect the social distancing guidelines recommended by the Minnesota Department of Health and keep a six-foot distance between people. Playground equipment is not being sanitized, so at this time playground play is not recommended. All park restrooms and buildings are closed. If you have questions, please call the city, 952.960.7900.

Public works operations

The city is committed to services during current pandemic closures. Review public works operations procedures during this period. Please contact the city at 952.960.7900 with concerns or questions, and call the public works pager, 952.960.7914 or  call 9-1-1 if there is a public works emergency during non-business hours.

Planning and building permit procedures

Inspections and construction permits continue. Please see the emergency procedures if you have a planning project in process or are planning for construction/remodeling. This includes rental inspections.

Public Notice

In response to Governor Walz’s announcement to limit the size of gatherings and close schools statewide beginning Wednesday, the City of Shorewood will be taking appropriate steps locally to help limit the spread of the virus.  The city understands that the services it provides will continue to be provided, even in times such as these. However, in trying to balance the need to provide services while maintaining the health of city staff so we can continue to provide services, beginning March 16, the city will be taking the following steps: 

  1. City hall, public works and the community center are closed to the public until further notice.  To reach staff please call 952.960.7900 or email.  Staff phone numbers and emails are on the website.  We will post updates both there and at the entrance to city hall.
  2. All activities at the Shorewood Community and Event Center have been cancelled effective immediately and going through March 31.  Staff will continue to monitor guidance from the MN Department of Health and extend the closing as necessary.
  3. City staff will be working split shifts with half of the crew present each day at city hall.  We appreciate your understanding for any delays in responding to your questions or calls for service.  This schedule will continue indefinitely.
  4. Public works crews will be working to continue to provide service while taking steps to ensure our crew minimizes their chances of being exposed to the virus, and also to not expose our residents who might be more susceptible to COVID19.  When you call for public works or request service, you will likely be asked some questions so we can determine what the issue is, if it requires an immediate response, and if anyone in the house is feeling ill.  If it is a non-emergency matter, responses will likely be postponed.  We are also talking with neighboring cities to ensure we can be prepared should one of the other cities public works department become infected.
  5. South Lake Minnetonka Police Department and Excelsior Fire Department have their own COVID 19 response plan.  If you have questions about their plans, please contact them directly.  
  6. We will continue to monitor guidance from the MN Health Department and respond accordingly and per their recommendations.

We appreciate your support, cooperation and understanding during this time.  Please contact city hall, 952.960.7900, with any questions or concerns.

Greg Lerud, City Administrator

Prevention and Response

What to do if you are sick
Minnesota Department of Health guidelines
President's recommendation

Prevention Tips
Follow these tips from the Center for Disease Control and Prevention (CDC) to prevent the spread of illnesses: 

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.

For up-to-date information regarding the spread of coronavirus: