How do I sign up?
A. It’s easy. Simply complete the authorization form and include the requested information for your desired payment method. For checking accounts, include a void check, and for savings accounts, include a withdrawal slip.
What about my billing statement?
A. You will continue to receive a billing statement as usual. Each statement will indicate the amount and will show the message "Paid by Bank Draft" on your utility statement payment stub. Funds will be transferred on the day prior to the due date on the billing. Until you see the wording "Paid by Bank Draft" on your city utility statement payment stub, please continue to pay your bill as usual.
How will my bills be paid?
A. One day prior to the due date on the billing, funds will be automatically transferred from your checking or savings account.
How can I be sure my bill has been paid?
A. Each direct payment will be clearly itemized on your bank statement.
What if I have a question about my bill?
A. Simply call the city using the phone number on the billing.
Is there a charge for this service?
A. No. The city does not charge for AutoPay and you enjoy the additional savings of no postage to mail bills or checks to write for your bills.